All apartments are non-smoking apartments. As all apartments are suitable for allergy suffering people, it is not possible to bring pets with you. We provide a washing machine, detergent, dryer, iron and ironing board for collective usage. The final cleaning is included in our prices. For a stay of more than 7 nights an intermediate cleaning of the apartment is included in the price. The minimum length of stay is two nights, but we reserve our right to raise the minimum length of stay for certain occasions. You may settle your bill at the time of departure in cash or with debit card. For stays of more than 7 nights or when booking several apartments we charge a deposit of 50%.
Our apartments are available at 4pm on the day of arrival. An early arrival is possible upon request. On the day of departure, please leave the apartment before 11 am.
Booking, Booking cinfirmation and cancellation
We offer a best price guarantee when booking through our homepage. Please ask for an individual offer when booking more than 10 nights. We reserve the right to cancel online bookings within 24 hours.
You may cancel your booking free of charge within 24 hours after booking or until 30 days prior to arrival. After that, we charge the full amount in case we are not able to resell the apartment.
We offer a bread roll or full breakfast service. If you want to make use of our breakfast offer, please ask for the breakfast leaflet. Please book this service at least 3 days prior to arrival. In case you are travelling by train to Neustadt, we are happy to pick you up at the main station. An intermediate cleaning of your apartment takes place after the seventh night.
All kitchens are equipped with high quality kitchenware by Miele, Rosenthal and WMF. A dish washer and a combined oven and microwave are available in each kitchen. Also they come with a Nespresso coffee machine, Nespresso capsules can be purchased from us. Furthermore an egg boiler, a toaster, a water kettle and a milk frother are available.
Apartments 2 through 5 are equipped with premium beds by Schramm – pure luxury! All beds come with two separate mattresses. Of course the sheets are already put on the bed upon your arrival. We put great value on your well-being in choosing the cushions and bedspreads. Usually the beds are equipped with 40x80cm pillows. Upon request 80x80cm pillows are also available. Our pillows and bedspreads are suitable for allergy sufferers. Extra-long bedspreads can be provided.
All showers come with level access and rainfall shower heads. A bidet is available in each bathroom. A hair dryer, a make-up mirror, as well as an amenity kit, terrycloth slippers and a bathrobe are part of the standard set-up. Towels can be exchanged by each guest as required without additional cost.
Consumer electronics / WI-FI/WLAN
Free Wi-Fi (50 Mbit) as well as satellite television and a BOSE or Bang & Olufsen loudspeaker system are available in all apartments.